Frequently

ASKED QUESTIONS

FAQs AND SUGGESTED ITINERARY

Parking on site?

Parking at Denbies Wine Estate is free for visitors. There are plenty of car parking spaces available. We also have disabled spaces close to the main entrance of the building on the right as you drive in.

Are there wheelchairs available to borrow?

We have a number of wheelchairs to lend out to our customers. We cannot always guarantee there will be availability but we do accept reservations on the day of arrival to Denbies. Please phone 01306 876616 (ext. 0) to make a reservation with reception.

Do you have wheelchair access/using the outdoor train?

Denbies is fully accessible; please download Denbies DDA access statement from the homepage.

If booking on our outdoor vineyard tour, please email reception to reserve a wheelchair space.  Please include your time and date of visit.  Please allow 48 hours notice to make your reservation although there may be availability on the day.

Email reception@denbiesvineyard.co.uk

What’s on offer for children?

Denbies Wine Estate offers a range of activities for children. Information on what’s on offer can be found on our ‘Family Events’ page.

Are dogs allowed in the grounds?

Dogs are permitted on the estate grounds but not inside the main building, please be mindful that Denbies is a working vineyard. Guide dogs for the blind or for the hard of hearing are, however, welcome in all areas.  Owners are requested to clear up after their dogs and remove responsibly from the estate.  There is a £1000 fine for failure to adhere to this policy.

Picnics allowed?

No picnicking is permitted on the estate grounds. We have two restaurants within the main building. Please see the ‘Conservatory Restaurant’ and ‘Gallery Restaurant’ pages for more details.

Cycling permitted?

There are cycling lanes on approach to Denbies and once on site we offer dedicated bike racks. Bikes left at owners own risk. For cycling throughout estate please contact events@denbiesvineyard.co.uk

Is it necessary to pre-book a wine tour?

We do recommend that any wine tours are pre-booked in advanced by going to our ‘Ticketing’ page

What do the tours entail?

For more information on our tour and seasonal availability please see out ‘Tours’ page.

Do you sell gift vouchers for the tours?

Yes, monetary gift cards and monetary e-vouchers can be purchased on-line or if you would like to purchase a gift experience package you can do so by visiting our ‘Online Shop’ page.

Is there free Wi-Fi available?

Yes, please ask for the access password in The Conservatory Restaurant/Reception

Does Denbies have access for coaches?

We do have parking available for coaches by the bridge and around the side of the main building. The bridge height is 11ft 10ins, if a coach is too high for the bridge and pick up can be arranged for the party. Please call 01306 876616 (ext. 0) to arrange this.

 Suggested Itinerary Winter


10am – Enjoy an English breakfast in our Conservatory Restaurant
11am – Classic Indoor Winery Tour to start the day
12.15pm – Dine for lunch in our Gallery Restaurant
2.30pm – Take an afternoon stroll through the Vineyard choosing from 7 miles of public footpaths
3.30pm – Venture to the first floor to see what’s being displayed in our Art Gallery


 Suggested Itinerary Summer


10am – Enjoy an English breakfast in our Conservatory Restaurant
11am – With the early morning mist rising the Vineyard tour is a must see
12pm – Move on straight to the Classic Indoor Winery Tour to experience our wine making process
1.15pm – Dine for lunch in our Gallery restaurant
3.30pm – Venture to the first floor to see what’s being displayed in our Art Gallery

TOP


To Our Valued Customers

WELCOME BACK!

We are very pleased to announce that following the latest advice from the government,
Denbies will commence the next phase of re-opening from Saturday 4 July.
Please note, all areas of the business will be adhering to new social distancing government policy, thank you in advance for your consideration.  Please note, we are only able to accept advance on-line bookings for tours, reservations can be made on the day, thank you.

The Visitor Centre will re-open on Saturday 4 July
Indoor & Outdoor Dining/Vineyard Hotel/Outdoor tours

VINEYARD HOTEL Open from Saturday 4 July 

CONSERVATORY RESTAURANT open Saturday 4 July
Table service only

REFRESHMENTS AVAILABLE FROM
‘THE HATCH ON THE LAWN’
Selection of hot & cold drinks & snacks
Daily 10am – 4pm
Saturday 9am – 6pm/ Sunday 10am – 5pm

Please note, only food and drink purchased from Denbies may be consumed on-site

THE GALLERY RESTAURANT Open from Saturday 11 July

Open every Saturday & Sunday for lunch 12noon - 3.30pm, advance reservations only

Your English Vineyard Wedding in Surrey

Congratulations!  Making plans for your special day?
Whilst the main estate building and hotel remain closed to the public, we are happy to offer social distanced wedding viewings from Saturday 20 June.
For more information and to book a viewing, please contact Dawn@denbiesvineyard.co.uk

Denbies Wine & Gift Shop

Daily 10am – 4pm/Sat & Sun 10am – 5pm

The safety of our customers and staff is of primary importance,
please observe social distancing guidelines, card transactions only

Information: Health and safety - shop reopening PDF

We are introducing a phased approach to reopening in keeping with government guidelines,
for the most up to date information, click here and sign up to our newsletter to
receive our latest news and updates for when we will reopen.


On-line Wine & Gift Shop
• 20% off all wine purchases
• Cellar door click & collect available Monday – Friday, 10am until 3pm
• Online Delivery

• NEW – Wine & Gift Packages Now Available Online


Apologies - we are unable to take wine orders over the phone

Please click here & visit our online shop for more information

Please continue to our website for information and visiting the estate.