Frequently

ASKED QUESTIONS

FAQs AND SUGGESTED ITINERARY

Parking on site?

Parking at Denbies Wine Estate is free for visitors. There are plenty of car parking spaces available. We also have disabled spaces close to the main entrance of the building on the right as you drive in.

Are there wheelchairs available to borrow?

We have a number of wheelchairs to lend out to our customers. We cannot always guarantee there will be availability but we do accept reservations on the day of arrival to Denbies. Please phone 01306 876616 (ext. 0) to make a reservation with reception.

Do you have wheelchair access/using the outdoor train?

Denbies is fully accessible; please download Denbies DDA access statement from the homepage.

If booking on our outdoor vineyard tour, please email reception to reserve a wheelchair space.  Please include your time and date of visit.  Please allow 48 hours notice to make your reservation although there may be availability on the day.

Email [email protected]

What’s on offer for children?

Denbies Wine Estate offers a range of activities for children. Information on what’s on offer can be found on our ‘Family Events’ page.

Are dogs allowed in the grounds?

Dogs are permitted on the estate grounds but not inside the main building, please be mindful that Denbies is a working vineyard. Guide dogs for the blind or for the hard of hearing are, however, welcome in all areas.  Owners are requested to clear up after their dogs and remove responsibly from the estate.  There is a £1000 fine for failure to adhere to this policy.

Picnics allowed?

No picnicking is permitted on the estate grounds. We have two restaurants within the main building. Please see the ‘Conservatory Restaurant’ and ‘Gallery Restaurant’ pages for more details.

Cycling permitted?

There are cycling lanes on approach to Denbies and once on site we offer dedicated bike racks. Bikes left at owners own risk. For cycling throughout estate please contact [email protected]

Is it necessary to pre-book a wine tour?

We do recommend that any wine tours are pre-booked in advanced by going to our ‘Ticketing’ page

What do the tours entail?

For more information on our tour and seasonal availability please see out ‘Tours’ page.

Do you sell gift vouchers for the tours?

Yes, monetary gift cards and monetary e-vouchers can be purchased on-line or if you would like to purchase a gift experience package you can do so by visiting our ‘Online Shop’ page.

Is there free Wi-Fi available?

Yes, please ask for the access password in The Conservatory Restaurant/Reception

Does Denbies have access for coaches?

We do have parking available for coaches by the bridge and around the side of the main building. The bridge height is 11ft 10ins, if a coach is too high for the bridge and pick up can be arranged for the party. Please call 01306 876616 (ext. 0) to arrange this.

 Suggested Itinerary Winter


10am – Enjoy an English breakfast in our Conservatory Restaurant
11am – Classic Indoor Winery Tour to start the day
12.15pm – Dine for lunch in our Gallery Restaurant
2.30pm – Take an afternoon stroll through the Vineyard choosing from 7 miles of public footpaths
3.30pm – Venture to the first floor to see what’s being displayed in our Art Gallery


 Suggested Itinerary Summer


10am – Enjoy an English breakfast in our Conservatory Restaurant
11am – With the early morning mist rising the Vineyard tour is a must see
12pm – Move on straight to the Classic Indoor Winery Tour to experience our wine making process
1.15pm – Dine for lunch in our Gallery restaurant
3.30pm – Venture to the first floor to see what’s being displayed in our Art Gallery

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To Our Valued Customers

IMPORTANT NOTICE (Thursday 5 November 2020)

Following the recent government announcement, Denbies Visitor Centre will be closed until Thursday 3 December

During this time, the following will be open;

The Hatch on the Lawn (located at the front of the building)

OPEN FOR TAKEAWAY REFRESHMENTS

Monday - Friday 10am - 3pm

Saturday & Sunday 9am - 3pm

Denbies Wine & Gift Shop

Monday - Friday 10am - 3pm

Saturday & Sunday 10am - 3.30pm

PLEASE NOTE - THE MAIN VISITOR CENTRE WILL BE CLOSED DURING THIS PERIOD/TOILET & BATHROOM FACILITES WILL NOT BE ACCESSIBLE

Please keep safe and well, we look forward to seeing you in better times.

If you would still like to enjoy Denbies wine from the comfort of your own home, we are pleased to be offering:

◊ On-line delivery

◊ Cellar Door Click & Collect available - Mon - Fri 10am - 3pm
20% Off all wine purchases 6+ bottles/mixed case applies

 

On-line Gifts & Vouchers

◊Monetary e-vouchers ◊Gift Experiences ◊Wine & gift packages


Apologies - we are unable to respond to phone enquiries during this period of time.  Please visit the website for future reservations.  For amends to existing reservations ONLY, please email [email protected]  We are only able to offer limited response at this time.

Please click here & visit our online shop for more information


Please continue to our website for information and visiting the estate.
Or click here and sign up to our newsletter to receive our latest news and updates for when we will reopen.